Shipping & Delivery

Processing time

Orders placed before 3:00 PM on business days are processed and shipped the same day.

Delivery times

• Netherlands: Next business day delivery.
• Belgium: 1-2 business days.
• Rest of Europe: 2-5 business days.

Shipping costs

Shipping costs are automatically calculated at checkout, based on your location and the weight of your order.

Track & Trace

With every order, you will receive a track & trace code by email, so you can follow your package at any time.

Damage

Did you receive a damaged package? Please contact us as soon as possible at info@the-matcha-shop.com. Include your order number and photos of the damage so we can resolve this quickly for you.